From Zero to Trust in Thirty Seconds: How to Make a Fantastic First Impression

You never get a second chance to make a good first impression, they say. So wouldn't you want to ensure that you do it right the first time? In this small, practical reference guide, packed with tips, tools, techniques and insider's secrets, Olivia Fox Cabane shares the secrets to making a fantastic first impression; mastering the art of conversation; and having a really good handshake.